How to Fix Overwatch 2 Mobile Authentication Errors?

Overwatch 2 is available on Windows, PlayStation 4, PlayStation 5, Nintendo Switch, Xbox One, and Xbox X/S. Recently, several players have reported that they are facing mobile authentication errors on Overwatch 2. This article will explain how to fix mobile authentication errors in Overwatch 2. If you’re one of them, here’s how to fix mobile authentication errors.

Why Overwatch 2 Authentication Error?

2FA authentication in Overwatch 2 is to prevent game breakers. However, according to player feedback, authentication has some impact on players, such as being told that the mobile phone number is connected to another Battle.net account, or not receiving text messages with verification codes required for authentication.

Overwatch 2 on Windows 11

How to Fix Overwatch 2 Mobile Authentication Error?

First of all, we need to make sure that the mobile phone number entered is correct. If the wrong mobile number is entered, our account will be linked to the wrong country and the message will not be received.

1 Contact Blizzard Support

If we confirm that the phone number entered is correct, please try contacting Blizzard Support and wait for a response.

2 Waiting for Blizzard to fix

If there is a problem with the authentication, it is not recommended that you use a different identity to enter the game. Because this situation will be considered by Blizzard as a violation of the rules of the game.

Since the authentication problem is not caused by players, we can only focus on official news and wait for Blizzard to fix it.

3 Try again later

Occasionally, mobile authentication errors may occur due to server response issues. So wait a while and try again. In our experience, 2FA systems usually take an hour or so to fix themselves.


Mobile authentication issues in Overwatch 2 will prevent players from receiving verification codes, or mobile numbers connected to another Battle.net. A solution to this problem has not yet been found, please check Blizzard’s official website Twitter frequently and wait for Blizzard to fix the authentication problem.


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