Dolby Atmos is the latest audio playback standard introduced by Dolby. It breaks through the concept of 5.1 and 7.1 channels in the traditional sense, and can combine the content of the film to present a dynamic sound effect; more realistically create a sound effect from far to near; with the addition of speakers on the ceiling, the sound field can be surrounded and displayed more realistically. Multi-sound details enhance the audience’s viewing experience. However, some users have encounter the issue that Dolby Atmos does not work in Windows 11.
This presents a significant challenge, as users with compatible PCs cannot use features that affect their listening experience. Dolby Atmos not only enhances the sound, it also provides a cinematic experience. No worry, this article can help you fix the Dolby Atmos not working in Windows 11.
Why Dolby Atmos Doesn’t Work in Windows 11?
There are many reasons causing Dolby Atmos not working on your Windows 11. but usually the culprit is the driver. This could be a case of an outdated or corrupt driver, as well as a problem in the current version.
Other than that, it could be an issue with the operating system, misconfigured settings, or the Dolby Access app itself. In either case, we’ve listed the relevant fixes for each issue to get you back up and running in no time.
If you are able to identify the problem, say the driver is corrupt, go directly to the relevant method and execute it. Otherwise, you can follow the steps in the order listed for quick and efficient troubleshooting.
How to Fix Dolby Atmos Not Working in Windows 11?
1. Run the audio troubleshooter
- Press Windows+I to launch the Settings app, then click Troubleshoot to the right of the System tab.
- Then click Additional Troubleshooters.
- Click the Run button next to Play Audio Troubleshooter.
- Next, the troubleshooter automatically detects the problem and follows the on-screen instructions to fix the error.
Use the built-in troubleshooter to quickly detect and fix errors in Windows 11. So you can try this method first to see if it can solve the problem of Dolby Atmos not working on Windows 11.
2. Update Windows 11
- Press Windows+I to launch the Settings app, then select the Windows Update tab from the left navigation pane.
- Click Check for Updates to scan for any newer versions of the operating system available.
If there are any available, download them and install them on your system, as running older versions of the OS is known to cause problems with functionality.
3. Update the sound card driver
- Launch the search menu by pressing Windows+S keys, enter Device Manager in the text field at the top, and click on the relevant search result that appears.
- Find and double-click the Sound, Video, and Game Controllers entry.
- Then right-click on the listed device and select Update Driver in the context menu.
- Select Search for drivers automatically from the two options in the Update Drivers window.
- Windows will then automatically search for and install the best driver available on your system.
If the drivers were not updated using the Device Manager methods listed above, you can check for updated versions in Windows Update or download and install them manually. Now, you can check if Dolby Atmos starts working in Windows 11.
4. Reinstall the sound card driver
- Launching the Quick Access/Power User menu by pressing Windows+X keys, then select Device Manager from the list of options.
- Next, click the carat icon before the Sound, Video, and Game Controllers bar to expand and see the devices under it.
- Now, look for the warning icon (exclamation mark in a yellow triangle) next to any device, right-click it, and select Uninstall Device from the context menu.
- Check the box for Attempt to remove the driver for this device, then click Uninstall.
- After uninstalling the faulty driver, restart the computer.
Then, a new driver will be automatically installed to replace the previously installed driver that was damaged. After that, check to see if the Dolby Atmos not working issue in Windows 11 has been fixed.
5. Roll back driver update
- Start the Run command by pressing Windows+R keys, type devmgmt.msc in the text field, and click OK or Enter to start Device Manager.
- Double-click the Sound, Video, and Game Controllers.
- Right-click each device listed here once and select Properties from the context menu.
- Navigate to the Drivers tab and click the Roll Back Driver button.
- Next, select the reason for uninstalling the update and click Yes to continue.
If Dolby Atmos stopped working after updating the sound driver in Windows 11, it’s time to roll back the driver update. This will detect if a new driver is causing Dolby Atmos not working on Windows 11.
6. Enable exclusive mode
- Launch the search menu by pressing Windows+S keys, enter s in the text field at the top to change system sound, and click on search result.
- Next, locate to the Playback tab from the top.
- Right-click the default playback device and select Properties from the context menu.
- Go to the Spatial Sound tab, click the Spatial Sound Format drop-down menu, and select Dolby Atmos for Headphones from the list of options.
- Next, navigate to the Advanced tab, tick the two checkboxes under Exclusive Mode, and click OK at the bottom to save the changes.
7. Reset Dolby Access App
- Launch the Settings application by pressing Windows+I keys, then select Applications from the list of tabs in the left navigation pane.
- Click Apps & Features on the right.
- Click the ellipsis next to Dolby Access app, and select Advanced Options from the menu.
- Click the reset button.
- Then click on Reset in the prompt that pops up.
After resetting, check if the Dolby Atmos not working in Windows 11 issue is fixed.
This article provide you 7 solutions to fix Dolby Atmos not working in Windows 11. Hope you can fix this issue effectively. If there is no Dolby Atmos on you computer, you can learn more about how to install Dolby Atmos in Windows 11 at first.