The Shutdown window can be quickly launched with a shortcut to allow users to log out, switch users, shut down, restart, or put the computer to sleep. However, some users said that shutdown window keeps popping up in Windows 11. Shutdown window popping up not only affects the Windows experience, but also detrimental to the smooth working of the system. Worst of all, there is currently not enough reliable information on the web to solve the problem. Therefore, this article will list the reasons that cause the Windows 11 shutdown window popping up randomly and help users to fix this issue.
What Causes the Windows 11 Shutdown Windows Popping up Randomly?
There are a number of reasons that can cause the Windows 11 shutdown window keeps popping up randomly. The issues most likely to cause this error on your PC are as below:
- Windows errors in current version
- corrupt system files
- conflicting applications
- System infected with malware or virus
Based on the reasons listed above, let’s take a look at how to solve the Windows 11 shutdown window keeps popping up.
What Should I Do If the Shutdown Window Keeps Popping Up in Windows 11?
1. Restart your Windows 11 PC
- Open Shut Down Windows by pressing Alt+F4. Select Restart from the drop-down menu.
- Click OK to restart the PC.
After restarting the system, check if the Windows 11 shutdown window stops popping up.
2. Update Windows 11
- Open Settings app by pressing Windows+I keys, then select Windows Update in the left pane.
- Next, click Check for Updates on the right to scan for newer versions of the operating system available.
- Click Download and Install.
Sometimes the Windows 11 shutdown window pops up because of a problem with the current version. However, Microsoft will release patches to solve these issues in new versions. Therefore, you are recommended to update your operating system and check if the bug is fixed.
3. Uninstall any recent OS updates
Launch settigns by pressing Windows+I keys, then select the Windows Update tab from the left navigation pane.
Click Update History under More Options on the right.
Next, click Uninstall updates.
Now find and select the problematic update from the list and click Uninstall at the top.
Click Yes in the confirmation window.
If you can’t find a newer version in the previous method, uninstalling the current update and reverting to the latest version of your operating system can prevent random shutdown windows from popping up in Windows 11.
4. Run the SFC scan and DISM tool
Press Windows+S to launch the search menu, enter Windows Terminal in the text field at the top, right-click on the relevant search result, and select Run as administrator from the context menu.
Click Yes on the User Account Control prompt.
Next, click the down arrow at the top and select Command Prompt from the list of options.
Type the following command and click Enter to perform an SFC scan: sfc /scannow
After the scan is complete, execute the following three DISM commands respectively. This basically means you have to type/paste these one at a time and hit Enter after each:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
SFC (System File Checker) scans your computer for corrupt system files and, if found, replaces them with cached copies stored on the drive.
At the same time, the DISM (Deployment Image Servicing and Management) tool scans for any type of corruption and other issues that might affect the functionality of the operating system and eliminates them.
After running two scans, check if the close box stopped popping up randomly in Windows 11.
5. Scan for Malware
- Launch the search menu by pressing Windows+S keys, search for Windows security in the text field, and click on the relevant search result.
- Click Virus and threat protection options.
- Now, click Scan Options.
- Select the full scan option and click Scan Now at the bottom.
6. Remove Conflicting Apps
- Press Windows+I to launch Settings and select Applications from the tabs listed in the left navigation pane.
- Click Apps & Features on the right.
- Find the conflicting app, click the ellipsis next to it, and select Uninstall from the menu.
- Finally, click Uninstall button in the confirmation prompt.
If you recently started encountering this error, it could also be an application that is conflicting with the functionality of the operating system.
List all applications installed when you first encountered the error. Now, start uninstalling one application at a time, restart your computer after each change for the changes to fully take effect, and check if the problem has gone away.
After identifying and uninstalling conflicting applications, reinstall other applications that were removed during the troubleshooting process.
7. Perform a System Restore
Make sure to save any open files to avoid data loss, as the computer will restart during the recovery process.
- Press Windows+S to launch the Search menu, enter “create restore point” in the text field at the top, and click on the relevant search result that appears.
- Next, click on the System Restore button.
- Choose the Choose a different restore point option and hit on Next.
- Then choose a restore point from the list and click Next button.
- Finally, verify the details and click Finish to start the recovery process.
If none of the methods listed above helped you solve the issue that caused the shutdown window to pop up randomly in Windows 11, you can try a system restore.
When performing a restore, the idea is to bring the system back to a state where no errors existed. Note that this will not affect stored files, but recent apps or configured settings may be deleted.
What Are the Different Ways to Shut Down a Windows 11 PC?
Most of us like using the same method to shut down the computer because it is the easiest way. However, knowing the alternatives can help to shut down the system quickly, no matter what state it is in, even if the mouse or keyboard isn’t working.