6 Ways to Fix Device Descriptor Request Failed on Windows 11

Windows needs information about all USB devices in the USB device descriptor in order to recognize USB devices connected to your computer. If the USB device descriptor is corrupted or the USB device attached to your PC is not recognized, then you will receive a Device Descriptor Request Failed error on Windows 11. In addition to this, it is possible that the USB port or USB device is faulty.

How to Fix USB Device Descriptor Request Failed on Windows 11?

This article will introduce 6 ways to effectively resolve the device descriptor request failed issue on Windows 11.

Method 1 Try basic troubleshooting fixes

First reconnect the USB device to your PC. Try restarting your PC to see if that resolves the issue. If not, read on to the next method.

Method 2 Run Hardware and Devices troubleshooter

If the first method doesn’t resolve the device descriptor failure on Windows 11, try running the Hardware and Devices troubleshooter.

  • Press the Windows key on your keyboard. Search for CMD and press Enter.
  • Execute the command msdt.exe -id DeviceDiagnostic

Run the Hardware and Devices troubleshooter and resolve the issue where you are experiencing device descriptor failures.

Method 3 Update the USB root hub

Follow the steps below to update the USB root hub.

  • Open Start menu and click Device Manager.
  • Double-click to expand the Universal Serial Bus Controllers section in Device Manager.
  • Right-click the USB root hub and click Update Driver.
  • Click Search for drivers automatically to update the driver.

Check if the device descriptor request failure issue on Windows 11 is resolved.

Method 4 Disable all USB device drivers

Here’s how to disable all USB device drivers one by one:

  • Open Start menu and click Device Manager.
  • Double-click Universal Serial Bus Controllers.
  • Select the USB composite device driver and click Disable Device.
  • Do the same for other USB devices.

If the problem is still not resolved, right-click the device and click Enable Device.

Method 5 Reinstall the USB controller

  • Open Device Manager.
  • Double-click to expand the Universal Serial Bus Controllers section.
  • Right-click the USB device and click Uninstall Device.
  • Do this for all devices and restart your PC.

Method 6 Disable Selective Suspend

Try disabling selective suspend to resolve device descriptor request failures.

  • Click the Start icon, search for and open Control Panel.
  • Click Hardware and Sound Options.
  • Click Power Options, click Choose when to turn off the monitor.
  • Click Change advanced power settings.
  • Find the USB Settings option, click the plus sign next to it, and expand USB Selective Suspend Settings.
  • Disable both options.
  • Click Apply and OK.

Restart your computer and you should no longer face this problem.


If you are facing Device Descriptor Request failed on Windows 11, you can read above six ways to fix this issue easily and quickly.


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